Resources Unlimited Business Terms

Holiday Note

Resources Unlimited will be closed Friday, July 3, 2009 for the 4th of July Holiday weekend.

How To Place Your Order Through Resources Unlimited

You may order through our Online Store, or by contacting Resources Unlimited: Phone: 800-278-1292 or 1-515-278-1292 (outside the U.S.) Fax: 515-270-0694 Address: Resources Unlimited, 2680 Berkshire Parkway, Clive, IA 50325 Email: We welcome your communication in either Spanish or in English at info@resourcesunlimited.com. Agradecemos su comunicación en inglés o en español. Para contactarse con nosotros en español, favor escribir a info@resourcesunlimited.com.

Credit Card Payment Options

We gladly accept Visa, MasterCard, American Express, and Discover credit card payments in our Online Store.

Purchase Orders and Payments by Check

To place an order using purchase orders, or if you prefer to have us invoice you, please call Resources Unlimited directly at or 515.278.1292.

A finance charge of 1.5% per month will be applied to all past due invoices.

Returns/Exchanges

Each item that is returned or exchanged must be unopened, in perfect condition, and received within 15 days, or we will not issue a credit or exchange.

Resources Unlimited must first approve your return or exchange.

You must obtain a Return Authorization Code by calling 515-278-1292 before shipping any materials back to Resources Unlimited. We cannot accept returned merchandise without an authorization code issued by Resources Unlimited. There are some instances when we cannot accept returns or exchanges.

A separate shipping fee will apply for exchanges.

Resources Unlimited Pricing Information

All pricing is subject to change without notice. View our price list.

Pricing questions? Call 515.278.1292.

Policy on Previews

We charge a non-refundable $250 fee + shipping to preview one of our products. We charge your credit card $250 plus the cost to ship the item to you. We do not send invoices for previews. The $250 fee will apply towards your purchase of that item, if you decide to purchase it.

If the item is not returned to Resources Unlimited in the same condition it was shipped WITHIN 5 BUSINESS DAYS of the day you receive the item, your credit card will be charged the full retail price of the product. NO EXCEPTIONS.

Note: Although we are unable to send previews of the Everything DiSC Facilitation System, we have a representative sample for you to view at the following link: http://www.resourcesunlimited.com/shop/Everything_DiSC_Facilitation_System.asp

Shipping

Orders placed after 5:30 pm Eastern, 4:30 pm Central, 3:30 pm Mountain, 2:30 pm Pacific will not be processed until the following business day.

We offer the following shipping options within the United States:

• Ground Shipping
• End of 2nd Business Day
• 2nd Business Day by Noon
• End of Next Business Day
• Next Business Day by Noon
• Next Day by 9 am

Plus

• Ground Shipping to Canada
• 2nd Business Day to Canada, Alaska, Hawaii, Puerto Rico
• Overnight to Canada, Alaska, Hawaii, Puerto Rico

Electronic Products
Certain products in our store including the Online DiSC Classic 2.0 Profile are sent to you instantly via email.
No shipping fees will apply.

International Shipping
For international orders outside the U.S. and Canada, send an email to info@ResourcesUnlimited.com.

Internet Ordering Security

Our Secure Server provides you with the highest level of security available on the web. Any information you provide to this server cannot be viewed by any third party in transit.

Need an Inscape Publishing Product Brochure?

View the brochure list by clicking here.

Resources Unlimited business terms are subject to change at any time without notice.