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Earn Continuing Education Credits (CEU's) by Completing Our Online Courses

Upon successful completion of the self-paced courses listed below, you will be awarded a Certificate of Completion for Continuing Education Units. This has been made possible through an educational partnership created between CRKInteractive and Corexcel. Corexcel is an authorized CEU Sponsor of the International Association of Continuing Education and Training (IACET).

This includes the five "Understanding Behavioral Styles" courses for management, teams, sales, customer service and general use and also the five "Reinforcing Your Understanding Of Behavioral Styles" courses for the same areas. The UBS courses are ideal for people not yet familiar with DiSC. The RUBS courses are best for people that have experienced DiSC in the past as reinforcement to protect previous training investments.

In addition, many of CRKI courses, including those mentioned above, also award Contact Hours through the same educational partnership with Corexcel. Corexcel is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center's Commission on Accreditation (ANCC).

The CEU value for each UBS course is 0.3 and the Contact Hours are valued at 3.6. For the RUBS courses the CEU value is 0.1 and Contact Hours is 1.2.

Code Course Name

CEU's

Contact Hours

C-100 

Handling Customer Complaints

0.1

N/A

C-101 

Establishing Credibility and Trust for Customer Service

0.2

N/A

C-102

Managing Performance Discussions

0.3

3.6

C-103 

Establishing Credibility and Trust for Sales 

0.2

N/A

C-104 

Customer Focused Sales Interviews 

0.2

N/A

C-105 

Questions Are The Answer for Customer Service 

0.1

N/A

C-106 

Questions Are The Answer for Sales 

0.1

N/A

C-107 

Overcoming All Objections 

0.1

N/A

C-108 

Behavioral Interviewing 

0.2

2.4

C-109 

Territory and Account Management 

0.2

N/A

C-110 Gaining Commitments to Action/Closing

0.2

N/A

C-111 Coaching

0.2

N/A

C-112 Win-Win Negotiations

0.2

N/A

C-113 Prospecting to Create Interest

0.2

N/A

C-114 Coaching for Sales Managers

0.2

N/A

C-115 Win-Win Negotiations For Managers

0.2

N/A

S-110 

Understanding Behavioral Styles 

0.3

3.6

S-111 

Reinforcing Your Understanding of Behavioral Styles 

0.1

1.2

S-119 

Understanding Behavioral Styles for Managers 

0.3

3.6

S-121 

Understanding Behavioral Styles for Customer Service 

0.3

3.6

S-122 

Understanding Behavioral Styles for Sales 

0.3

N/A

S-123 

Understanding Behavioral Styles for Teams 

0.3

3.6

S-124 

Reinforcing Your Understanding Of Behavioral Styles for Managers

0.1

1.2

S-125 

Reinforcing Your Understanding Of Behavioral Styles for Customer Service

0.1

1.2

S-126 

Reinforcing Your Understanding Of Behavioral Styles for Sales

0.1

N/A

S-127 

Reinforcing Your Understanding Of Behavioral Styles for Teams

0.1

1.2


FAQ's Regarding CEU's

What are CEUs?

In 1970 a national task force of volunteers met to establish a form of credit for continuing education different from the semester system used in higher education. That credit was named the "Continuing Education Unit" and has come to be known as the "CEU".

A CEU is defined as:
"Ten contact hours of participation in an organized continuing education experience under responsible sponsorship, direction, and qualified instruction."

The International Association for Continuing Education and Training (IACET) is the founder and guardian of the CEU and determines the criteria for awarding CEUs. Corexcel is an authorized provider of the CEU and evaluated the CRKInteractive online courses.

What states in the U.S. accept CEUs to satisfy mandatory continuing education requirements?

Many states, and countries, accept CEUs to satisfy mandatory continuing education requirements. Check with your local licensing board to verify their policies.

What are Contact Hours?

"Contact Hours" is the term used by the American Nurses Credential Center’s Commission on Accreditation (ANCC) to define a unit of nursing continuing education in nursing.

A contact hour is defined as:
"Fifty minutes of an organized learning activity, which is either a didactic or clinical experience."

Corexcel is accredited as a provider of continuing education in nursing by the American Nurses Credentialing Center's Commission on Accreditation and they have evaluated these online courses.

What states in the U.S. accept Corexcel’s ANCC Contact hours to satisfy mandatory nursing continuing education requirements?

These programs are good for nursing credit in all states except Iowa. Iowa nurses must contact their board to find out if the courses meet their continuing education requirements.



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